Privacy Policy

1. Information we collect

We may collect the following types of information:

• Account information: Name, email address, phone number and password when you create an account.
• Delivery information: Address, delivery instructions and location details required to deliver your meals.
• Order and subscription information: Meal selections, subscription plan details, order history and preferences.
• Payment information: Payment details are processed by our authorized payment gateway provider. We do not store your full payment card details on our servers.
• Communication records: Messages, support requests or feedback you send to us.
• Usage data: Information about how you use our website, including pages visited, features used and general browsing activity. This may include IP address, browser type, device type and operating system.

2. How we use your information

We use the information we collect to:

• Process and fulfill your orders and subscriptions.
• Deliver meals to your specified address.
• Manage your account and preferences.
• Communicate with you about your orders, deliveries and account.
• Send important service updates (such as menu changes, delivery updates or policy changes).
• Improve our website, products and services.
• Comply with applicable legal obligations.

3. Sharing your information

We do not sell your personal information.

We may share your information with:

• Delivery personnel: To fulfill your delivery (limited to the information required for delivery, such as name, address and phone number).
• Payment gateway providers: To process your payments securely.
• Service providers: Third-party tools or platforms we use for website hosting, analytics, communication or operations, who process data on our behalf.
• Legal requirements: If required by law, regulation, legal process or government request.

4. Cookies and tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences and analyze website usage.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Data storage and security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse or alteration.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements.

If you request account deletion, we will delete or anonymize your personal data, except where retention is required by law.

7. Your rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at iriesaladbar@gmail.com.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a revised "Last updated" date.

11. Governing law

This Privacy Policy is governed by the laws of India. Any dispute will be subject to the jurisdiction of the appropriate courts having jurisdiction over Hyderabad, Telangana, subject to applicable law.

12. Contact

For questions about this Privacy Policy, please contact: